Shipping and Delivery Policy

Shipping & Delivery Policy

Delivery Area

Ghadaq currently provides delivery services within Al-Madinah Al-Munawwarah only.

Order Processing & Delivery Time

Orders are processed immediately upon confirmation.
Your order will be prepared and delivered within 3 hours of receiving the order during our operating hours.

Delivery Information

To ensure a smooth delivery process, customers are kindly requested to provide:

A complete and accurate delivery address.
A valid contact number.
Any additional delivery instructions, if applicable.

Delivery Delays

While we strive to deliver all orders within the stated timeframe, delays may occasionally occur due to unforeseen circumstances such as severe weather, traffic conditions, or other events beyond our control. In such cases, we will keep you informed of any significant delays.

Contact Us

If you have any questions regarding your delivery or order status, please contact us via:

WhatsApp: +966 55 935 4159

Customer Service Hours: 9:00 AM – 11:00 PM, 7 days a week.